Be rude to me? Alright, I’ll be petty :)

Lmaoooo customers need to learn to respect us and stop treating us like slaves and robots. My DSP has a strict rule against pulling into driveways due to the weather right now, and if you get stuck you will get terminated so it’s not worth the risk. They implemented a protocol for the really long driveways (we deliver to a lot of rural/rural-ish areas): CTC cx. Inform that we are unable to pull into their driveway due to the weather. Ask if we can leave package at end of the driveway. If they don’t answer or say no RTS.

I pull up to this driveway (.3 miles long, uphill and icy) and call the customer. He immediately has an attitude with me and keeps saying he doesn’t get it. He says that a driver came two days ago and “You know what he did? He parked on the street and WALKED up the damn driveway.” I re iterated that I am just following protocol. He pushed back saying it doesn’t make sense since the other driver just walked up the driveway and implied I was lying. I was short, and responded with “Sir, you have two options: I can leave the package at the end of the driveway or you can get it delivered at a future date.” He then told me he GUESSED I could leave it at the end of the driveway and then told me I’m pathetic! Oh, I’m pathetic? For following my protocol? And not risking either getting stuck/losing my job or eating shit on your icy, uphill .3m long driveway? While you are sitting on your ass inside? Hm. Okay. Called dispatch and they said to not deliver his packages because it’s unsafe and file a report. So I did. I hope you get blacklisted 🙃

Some of you may call me lazy and idgaf. My DSP owner literally told us to leave them at the end of the driveway so I’m not doing extra work (also walking over a quarter mile to deliver something is not in my job description 🤣) if I’m literally being told not to lmao. And it’s not just “extra work,” it was also DANGEROUS.