character missing

https://preview.redd.it/r3nfxghz2ade1.png?width=1142&format=png&auto=webp&s=62b98e9968e42c776edfd7e79b9b85c03fcba436

help the character i talked to izan by raiinchu is missing i dont know whats going, it was working fine earlier today and yesterday and i dont know whats going on pls help