Mathmos not flowing

Hey everyone

Just wanted a bit of advice as I have a new Mathmos Pink/Clear that doesn’t seem to want to flow, it melts into a dome at the bottom but that’s about it, it’s already been on just over 4 hours in a 21C room with no movement.

I’m using the official Mathmos 35W Halogen bulb on the Copper Astro, I’m located in the UK so it isn’t a voltage conversion issue.

My other bottles all flow lovely with the same base/bulb but the clear/pink seems to be awkward.

Mathmos already replaced the bottle once as the first one arrived extremely cloudy and with liquid below the minimum fill line(new thing they add to bottles now)

It’s the first time the bottle has been used since getting it(let it sit for 24 Hours first as advised by Mathmos) but my Violet/Turquoise is also brand new and flows

Included a picture of what’s happening

Hey everyone

Just wanted a bit of advice as I have a new Mathmos Pink/Clear that doesn’t seem to want to flow, it melts into a dome at the bottom but that’s about it, it’s already been on just over 4 hours in a 21C room with no movement.

I’m using the official Mathmos 35W Halogen bulb on the Copper Astro, I’m located in the UK so it isn’t a voltage conversion issue.

My other bottles all flow lovely with the same base/bulb but the clear/pink seems to be awkward.

Mathmos already replaced the bottle once as the first one arrived extremely cloudy and with liquid below the minimum fill line(new thing they add to bottles now)

It’s the first time the bottle has been used since getting it(let it sit for 24 Hours first as advised by Mathmos) but my Violet/Turquoise is also brand new and flows

Included a picture of what’s happening