PC Freezing while loading an instance

I’ve been running into an issue where my computer occasionally freezes when I try to load a new instance or return to town in the game. The freeze lasts long enough that I often have to forcefully reset my PC, which can be frustrating. I’m not sure if this is related to my hardware, settings, or possibly the game itself.

For context, my PC is fairly modern, and I’ve updated my drivers recently, but the problem still happens intermittently. I’ve also tried lowering the graphics settings, but it doesn’t seem to make a difference.

Has anyone else experienced something similar? If so, were you able to fix it? I’d appreciate any advice or troubleshooting tips you could share. Thanks in advance!