Avoid Simplii Financial

I signed up for a new HISA with Simplii in November, to get a temporary interest rate promotion. I intended to fund my HISA that day, but was told that unlike their competitors, you have to receive a debit card from them first before being allowed to access online banking.

A month and a half later, the mail arrives.... missing the card.

Now Simplii will not extend the temporary interest rate (6%) promotion to give me the full term once I finally receive my late card... they would lower the rate to 4.6%.

Many hours wasted waiting for phone help to figure this out, when all I wanted to do was send them 100k on day 1.

AVOID.