Trans healthcare benefits?

Considering working for REI and wanted to know about the legitimacy of REI's claims about gender-affirming care under their health insurance policies. It's hard to find specifics about what is covered under the plan.

The only thing on the website I could find is:

"We've enhanced the coverage level for gender-affirming medical services by removing the overall dollar limit for services under a gender dysphoria diagnosis. Employees who identify as transgender can continue to seek the medical services they need and have access to a health guide who can help with navigating health care. We’ve also removed the lifetime dollar cap for services under a gender dysphoria diagnosis, retroactive to Jan. 1, 2021."

Would love to hear from any trans employees what their experience has been like, and if they were able to access coverage beyond the basic top surgery/bottom surgery etc.