Loading user data forever

On vacation this week and was counting on some time to zone out and catch up my game backlog. Updated my deck and put it into offline mode (was going to be on a plane when I turned it on next). Get on vacation and it starts up really slow and says “loading user data”….which never ends after 15+ minutes and despite several restarts.

I started searching google/reddit and it seems like the only fixes I can find require me to have another computer. I’m a noob with my deck and have never even connected it to computer; and I’m on vacation this week so don’t have access to a desktop.

Does anybody know of any fixes? It sounds like it may be an issue with the new update? Anyway to go back in time with my updates on the deck itself? I found a way to get into desktop mode but am honestly lost.

Help?! Please 🙏