Disorganization, lack of adequate training

The lack of disorganization and adequate training is wild. Even in nesting, you can't get timely help with calls. Since training started, my team has lost half th3 class. Nesting coaches and leads don't seem to really want to help us to improve and push us off onto the phones, but how are we supposed to effectively do our jobs if they're not helping us? This is so frustrating and upper management doesn't seem to care either. BS is a nightmare