Fresh brewed Cold Brew

I went to my favorite coffee shop and got a specialty iced coffee that is made with cold brew. I have terrible acid reflex so the only coffee I can drink is cold brew without having issues.

I went to pick up my drink and the drink was warm to the touch. It did have ice in it. I ask the barista why the drink was warm, and he replied it was because the coffee was fresh brewed. I tell him it’s supposed to be made with cold brew, he says it is cold brew, just a fresh batch. It’s like we’re both speaking a different language at this point. He doesn’t understand why cold brew should never be hot and why I wouldn’t want a “fresh brewed” cup.

I end up talking to another barista and she made my drink correctly. What bothers me is that the male barista still doesn’t understand my mistake and to him I came off as a needy customer.

I make my own cold brew now and haven’t been back since. I’m definitely saving money and I’m having fun brewing different kinds of coffee. I’ve never been big into coffee mainly because my stomach issues. It’s become a fun little hobby.