First suicidal caller

I work as a medical call agent and I had my first suicidal patient a couple of weeks ago. To my knowledge they are fine but I can’t stop thinking about it and I’m embarrassed that I broke down after the call. It’s not like me to get so emotional like that at work. I think it just hit harder because the holidays were coming up. How do you guys deal after having a hard call?

EDIT: in case you guys care. They reassigned the case to someone with even less experience than me. :) I hate this job