Facebook deleted our business page without warning or explanation... WTF?
After 6 months of submitting support cases, talking to agents, and having the cases closed without resolving the issue...
I finally talked to a real person, only to be told that the complaints review team in unreachable and that their decision is final, which was that the page cannot be recovered.
The reason for the deletion is "violation of guidelines" which is vague af.
The page in question was about a luggage products from a certain supplier, and I don't see wtf could violate any guidelines. It's not as if the page was about something controversial.
We've spent around $5,000 on marketing for the page, and all that is gone now.
This is beyond infuriating and absurd. Does anyone else have any experience with this?
I'm afraid that even if we sue them for the money back, they will simply say you agreed to the terms and conditions.