Getting banned and Supports lack of response?
I got matched into a game. It took much much longer to load than normal. The game ended when I joined and then I got banned for like a day or something. I emailed support to just ask why they banned me and at first they said
Hi
After reviewing your account, we found that there was no active suspension. The account you provided is not currently blocked from Halo matchmaking or other game modes. Because of this, we cannot take any action.
We did see that there was a recent suspension on your account, but it is no longer active. To avoid future enforcement actions, you can review the Community Standards and Spartan Code at the link below:
Halo Agent Casablanca
I emailed back to ask why I was suspended and I got this as a response..
Hi
Our Halo Safety team is firm in our commitment to ensuring a fun, fair, and safe gameplay environment for the Halo community. A review of your account revealed a violation of the Xbox Community Standards and Halo Spartan Code within Halo Infinite. The identified violation was Unsporting Conduct. Beyond this, we do not disclose the details of our investigations.
To avoid future enforcement actions, you can review the Community Standards and Spartan Code at the links below:
Please note - the results of this review are final. Creating further tickets regarding this suspension will not result in a reversal.Halo Agent Casablanca
Not sure how I could have had "unsporting conduct"? Im assuming maybe loading in slowly it counted me as afk but im not sure. Im also assuming support is just a bot -.-