Has anybody else been struggling with SpotOn handheld devices?

We switched from Toast to SpotOn in June. It’s obviously a much younger project and they have a lot of work to do. But we’re ok with some weird reporting and goofy stuff here and there because they’re a billion times cheaper.

What really matters is that our devices all work and we can keep doing the basic things we need to do. Our handhelds have connectivity issues all the time, two just won’t take payments, and one makes a high pitch beeping sound all day long.

Is this the general consensus from SpotOn clients?