I recently received a 14-day ban in League of Legends, and I feel the need to share my story because this highlights a serious flaw in Riot's automated ban system. Here’s what happened:

In a ranked game, I ended with a score of 0/14, which, admittedly, looks bad. However, I was playing as a Silver player matched with Gold and Platinum players—already a tough scenario. The enemy jungler repeatedly invaded my jungle, creating constant pressure. Despite my best efforts, I couldn’t secure minion kills, avoid ganks, or turn the game around. Still, I kept trying, doing everything I could to contribute to the match.

After the game, I was reported for my performance, and shortly afterward, I received a 14-day ban. I was not AFK, not trolling, and I didn’t flame or grief. My only "offense" was having a bad game in difficult circumstances.

To make matters worse, I tried reaching out to Riot’s support team twice, hoping for an explanation or at least a review of my case. Ten days later, I still haven’t received any response. This lack of communication is incredibly frustrating and further reinforces the impression that Riot doesn’t care about players caught in these unfair situations.

Why This System Is Flawed

1. Automated Punishments with No Context Riot’s system seems to rely on the number of reports rather than evaluating the context of a game. Matchmaking imbalances, team dynamics, and player effort aren’t taken into account. A Silver player struggling against Platinum opponents should not be treated the same as someone intentionally feeding.
2. Demoralizing Honest Players Getting punished for trying your best—even in a losing situation—is disheartening. Why should players risk playing difficult games if the system automatically assumes bad performance equals intentional feeding?
3. Encouraging a Toxic Report Culture The system unintentionally encourages players to spam reports. In a competitive game like League, it’s easy for frustrated teammates to report anyone having a bad match. This toxic cycle only makes the community more hostile.
4. Nonexistent Support Riot’s support team is notoriously slow to respond, and in this case, they’ve been completely silent for over 10 days. If players can’t even get a review of their punishment, how can we trust the system to be fair?

The Bigger Picture

This issue is about more than just individual bans—it’s about the health of the League community as a whole. A system that punishes players for struggling but trying their best erodes trust and drives people away. Instead of addressing toxic behavior, Riot's automated bans are creating an environment where everyone is afraid of being reported.

Riot, Please Take Action

Riot, this system is broken. Automated bans without context, coupled with an unresponsive support team, alienate honest players who love the game. Countless players have voiced their frustrations about this issue, yet Riot seems indifferent. It’s time to reevaluate the ban system and provide more transparency, better support, and fairer outcomes.

League of Legends should be a place where players can learn, grow, and enjoy themselves—even during tough games. But right now, it feels like the game punishes you just for participating. Riot, please listen to your community before this system drives even more players away.